Introduction

Welcome to Quentin Residence. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our website and services. By using our website, you agree to the terms outlined in this policy.

Information We Collect

When you interact with Quentin Residence, we may collect personal information you voluntarily provide, including:

• Your name
• Contact details such as email address and phone number
• Shipping address for delivering your orders
• Any information you share when contacting us or placing an order

We collect this information to fulfill orders, respond to your inquiries, and provide excellent customer service.

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and delivering your orders
• Communicating with you about your purchases and inquiries
• Providing customer support and resolving issues
• Sending updates, offers, and promotions (only if you have opted in)
• Improving our products and services based on customer feedback

Payment Information

Please note that Quentin Residence only accepts Cash on Delivery (COD) as a payment method. We do not collect or store any online payment details such as credit or debit card information.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers (such as delivery partners) strictly for fulfilling your orders. These partners are obligated to protect your information and use it only for service purposes.

Opting Out

If you wish to stop receiving marketing or promotional emails from us, you can opt out anytime. Simply email us at [email protected] with the subject line “Unsubscribe”.

Please note that important transactional emails related to your orders will still be sent as necessary.

Data Security

We take appropriate measures to safeguard your personal information against unauthorized access, disclosure, or misuse. Although no method of data transmission is fully secure, we strive to protect your data to the best of our ability.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and we encourage you to review it periodically.